Shipping Terms

  • We send orders via DHL to worldwide with tracking number.
  • Shipping Details
    Shipping information, including address, postal code, contact number must be confirmed before delivery. Before payment, please make sure your address in order must match the address you would like us to send to.
  • Shipping service for reference
    Generally, we provide express shipping service DHL.
  • Working Days
    Our customer support is available. Monday through Friday: 11:00AM to 6:00 PM  GMT+7; Saturday, Sunday: Closed.
  • Duties & Taxes
    For international orders, all additional local taxes, duties, GST, tariffs and fees should be customers'(your) responsibilities. Resulting from the complexity of international shipping, we are not able to provide any estimate and quote of these amounts, so please contact local customs station with any problems or questions. Regarding the declared value on the package, we’re happy to follow your wish, just feel free to contact us.
  • Delivery Time
    No doubt that we do our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the Courier Company and local customs. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
    Typical delivery time for DHL 5…7 working days.

 

Methods of Payment

PayPal (supports credit card)

We offer online payment, which supports Credit Card as well. Customers can submit order and then you can check it out online with Paypal or credit card directly. Here are the tips for helping to check out. If you have a Business PayPal account – you can make payment, please write to us and we will make an invoice for you.